User Terms

Effective Date: 10/02/2025 1. Introduction Welcome to WChat ("Website", "Service", "we", "our", or "us"). By accessing and using our platform (https://wchat.in/), you agree to comply with these User Terms and Conditions. If you do not agree, please do not use our services. 2. Services Offered WChat provides WhatsApp Business API services, enabling businesses to send bulk messages, automate responses, and integrate WhatsApp communication into their operations. 3. User Eligibility To use our services, you must: Be at least 18 years old. Have a valid WhatsApp Business Account and a Meta Business Manager Account. Provide accurate and lawful information during registration. 4. Account Registration & Security You must register an account to access our services. You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized access to your account. 5. Acceptable Use Policy Users must not: Send spam, promotional messages, or unsolicited bulk messages without user consent. Use our services for illegal, fraudulent, or deceptive activities. Engage in hate speech, harassment, or spreading misinformation. Modify, reverse-engineer, or attempt to bypass any service restrictions. 6. WhatsApp API Compliance You must follow WhatsApp's Business and API policies. Messages must adhere to WhatsApp’s template approval process. We reserve the right to suspend or terminate accounts violating WhatsApp's guidelines. 7. Pricing & Payments Service Charges Business API Setup: Free Monthly Platform Cost: By subscription Per Message Cost: WhatsApp Cloud Messaging Charges (deducted from the linked payment method) Prices are subject to change with prior notice. 8. Refund & Cancellation Policy No refunds once services are activated. You may cancel your subscription at any time, but no refunds will be provided for unused periods. 9. Data Privacy & Security We do not store or share your message data. Your data will be handled per our Privacy Policy and WhatsApp’s data policies. 10. Termination of Service We reserve the right to suspend or terminate services if you: Violate these Terms. Engage in unauthorized or illegal activities. Fail to comply with WhatsApp’s API policies. 11. Limitation of Liability WChat is not responsible for any loss, damage, or service interruptions caused by WhatsApp API restrictions, policy updates, or third-party failures. We provide our services on an "as-is" and "as-available" basis. 12. Modifications to Terms We may update these User Terms at any time. Continued use of the service after changes indicates acceptance of the updated Terms. 13. Contact Information For any questions or concerns, contact us at: 📧 info@wchat.in 📞 +91-8877231111